Consumer Complaints in Ireland The National Consumer Agency is an independent office established by law in Ireland to protect the rights of consumers. Find out about consumer complaints procedures in Ireland.
How to Make a Consumer Complaint Buying goods or services in Ireland provides certain rights under Irish consumer legislation. Tips on how to complain effectively.
Replacements, refunds and credit notes If you buy unfit or faulty goods and you complain successfully to the retailer you are entitled to a replacement, a repair or a refund. This document explains what your rights are with regard to refunds.
Small Claims Court The Small Claims Court in Ireland provides an inexpensive, fast and easy way for consumers to resolve disputes without a solicitor. Find out how the Court operates.
Alternative dispute resolution in Ireland You may be able to resolve a dispute that you have with a company in Ireland using alternative dispute resolution. This document describes what alternative dispute resolution is and how it might be useful to Irish consumers.
Where to complain about home improvements Many professions are involved in home improvements, here you will find information on the various organisations that deal with trades and professions involved in home building or home improvements in Ireland.
Making a complaint about a Financial Service Provider The Financial Services Ombudsman ensures that unresolved complaints from customers of financial service providers are investigated, mediated and adjudicated fairly. Find out more about the Financial Services Ombudsman here.
Where to complain about a professional and others Many professions and skills groups in Ireland have professional bodies to represent their interests. Find out here about making complaints about a Solicitor, Barrister, Teacher, Accountant or a Counsellor or Therapist to their professional organisations.
Where to complain about medical professionals The medical professions in Ireland have regulatory bodies to promote high standards of professional conduct, maintain a register of qualified personnel and investigate allegations of professional misconduct or fitness to practice.
